Dear {customer_first_name},
Thank you for choosing Lisbon Soul Tours!
We’re excited to confirm your Tuk Tuk tour in Lisbon. Below you’ll find all the details of your reservation, including the itinerary, the next steps, and important terms and conditions.
🛺 Tour Details
Tour Name: {item_names}
Date: [DATA]
Time: [HORA]
Duration: [TEMPO]
Meeting Point: Hard Rock Café Lisboa à Av. da Liberdade 2, 1250-144 Lisboa
Guests: [Nº PESSOAS]
📍 Itinerary
Your tour will include some of Lisbon’s most iconic neighborhoods and viewpoints, such as:
- {item_names}
Your guide will adjust the route slightly if needed to account for traffic or local events, always ensuring the best experience.
✅ Next Steps
- Please arrive 5–10 minutes early at the meeting point.
- If you need a booster seat for a child (up to 12 years or under 135 cm), kindly let us know at least 3 days in advance.
- If your pickup location has changed, or if you have any special requests, feel free to reply to this email.
⚠️ Important Terms and Conditions
- Children under 3 years old are not allowed.
- Tours are not suitable for pregnant women or intoxicated people.
- Meals and entrance fees at monuments are not included.
- Routes and stops may change due to traffic or unforeseen circumstances.
❌ Cancellation Policy
All cancellations must be made via email to: info@lisbonsoultours.com
- Up to 7 days before the tour: Full refund (excluding processing fees).
- 6 days to 72 hours before: 50% cancellation fee.
- Less than 72 hours before: No refund; full amount charged.
We’re looking forward to share with you the heart and soul of Lisbon in our tuk tuk!
If you have any questions or need to make changes, contact us at info@lisbonsoultours.com or +351 912 902 951.
Warm Regards,
Marta Rodrigues
Lisbon Soul Tours
www.lisbonsoultours.com
+351 912 902 951
